These details help set clear expectations before we start a project.
Information we collect
When you contact us or request work, we collect the details you provide, such as your name, email address, project specifications, quantities, deadlines, and uploaded artwork. If you place an order, we may also need billing, shipping, or pickup information.
Our website and hosting systems may record technical information, such as IP addresses and browser details, to operate the site, protect forms from abuse, and troubleshoot problems.
How we use information
We use information to answer questions, prepare quotes, produce orders, arrange delivery or pickup, provide customer support, maintain business records, and protect our systems from fraud or misuse.
Payments and service providers
If online payment is available, payment transactions are handled by payment service providers. We do not intend to store full payment-card numbers on the Print Shop website. Relevant details may be shared with providers that help us operate the service, such as payment, shipping, email, or website hosting providers.
Artwork and project files
Artwork and reference files are used to review and fulfill the project you requested. We may retain files and project communications as needed for order support, business records, or future reorders. Do not upload confidential third-party materials unless you have permission to share them.
Security and retention
We use reasonable administrative and technical safeguards, but no internet service is perfectly secure. We retain information for business, support, legal, and operational needs and remove it when no longer needed, subject to applicable requirements.
Your questions and requests
To ask about the personal information associated with a quote or order, or to request an update or deletion where applicable, email sales@ikonicprintshop.com. Some records may need to be retained for lawful business reasons.
Policy updates
We may revise this policy as our services change. The date at the top of this page shows the latest published revision.
Reach our team directly by email.