Terms of Service.

Quotes and project details

Quote requests are inquiries, not confirmed orders. Pricing, specifications, availability, shipping, and turnaround details are confirmed during the quoting and approval process. A project begins only after we confirm the scope and any required payment or approval steps.

Customer artwork, copyright & trademarks

Customers submitting artwork, designs, logos, trademarks, photographs, or other materials to i.G.C. Print Shop represent and warrant that they own the materials or have obtained all permissions and licenses necessary for the requested reproduction, modification, printing, embroidery, distribution, and intended use.

Customers must not submit materials that infringe another party's copyright, trademark, or other intellectual property rights. Authorization to possess or purchase an image or product does not necessarily include authorization to reproduce or modify its artwork.

i.G.C. Print Shop may request reasonable proof of ownership or authorization before accepting or producing an order. We reserve the right to refuse, suspend, or cancel projects involving suspected infringement, misleading branding, unauthorized reproductions, or insufficient documentation.

Customers agree to indemnify and hold i.G.C. Print Shop harmless from third-party claims, damages, and reasonable costs arising from materials they provide or instructions they authorize, to the extent permitted by applicable law. This provision does not excuse unlawful conduct by i.G.C. Print Shop.

Customer-submitted artwork remains the property of its respective rights holders. Submission does not transfer ownership to i.G.C. Print Shop. Customers grant i.G.C. Print Shop a limited license to use submitted materials solely as reasonably necessary to evaluate, prepare, produce, and fulfill the requested project.

i.G.C. Print Shop will not knowingly reproduce counterfeit merchandise or remove or falsify copyright ownership information for the purpose of concealing infringement.

Proofs and approvals

Before production, please review proofs and order details carefully, including quantities, sizes, spelling, decoration placement, and colors. Proof approval confirms those details. Once an approved custom order enters production, cancellation or changes may not be possible.

Production tolerances

Printing, embroidery, fabric manufacturing, and finishing involve reasonable production tolerances. Printed colors can differ from what appears on a screen, and garment sizes or materials may vary within manufacturer specifications. We will discuss any project-specific requirements before production.

Production and turnaround

Production estimates depend on artwork readiness, approvals, materials, quantities, and scheduling. A turnaround estimate is not a guaranteed delivery date unless we expressly agree to one in writing.

Problems with your order

If something arrives damaged, incorrect, or different from the approved project specifications, contact us promptly with your order details and photos where helpful. We will review the issue and discuss an appropriate resolution. Custom products are not generally eligible for return simply because preferences change after approval; applicable consumer rights still apply.

Questions before approval

For specific requirements, deadlines, or questions about a quote, contact sales@ikonicprintshop.com before approving production.